Customer Stories

By Neil Conchie, 20 Dec 2023

Timely welcomes ambassador Robyn McAlpine

Meet Robyn McAlpine. Internationally recognised skin expert, author, speaker, skin clinic author and the latest Timely ambassador.

By Tamara Reid, 4 Oct 2023

Disrupting the hair industry

Working in the hair industry isn’t always easy. Drug and alcohol abuse, insane hours, and a lack of inclusion can leave people to burnout and even worse. To understand the struggles in the industry, we hosted a panel of hair dressing superstars who spoke openly and honestly about trying to find their way in the industry.

By Melanie Wallace, 15 Aug 2023

How TimelyPay makes life Smooth & Simple

When aesthetics salon Smooth and Simple got started with TimelyPay, they wanted an all-in-one payment solution that transformed the way they ran their business. And they found it.

By Melanie Wallace, 28 Apr 2023

From pen and paper to efficient and professional

From the chaos of handwritten notes to a sleek, professional system that delivers the ultimate customer experience…. see how Jessica Mee Medispa made the switch to Timely and has never looked back.

By Tamara Reid, 18 Apr 2023

Timely Welcomes Ambassador Charlene Fernandez

Meet our newest global ambassador, award-winning educator and hair stylist, Charlene Fernandez.

By Tamara Reid, 17 Jan 2023

Timely Welcomes Ambassador Kobi Bokshish

We’re delighted to welcome our latest global ambassador, hairdresser Kobi Bokshish, owner and creative director of Intershape.

By Melanie Wallace, 26 Jul 2022

The proven strategy to reduce the cost of no-shows in your salon

In a post-pandemic world, no-shows and last-minute cancellations can have a big impact on your income. What if we told you there was a tried-and-tested method to help manage no-shows? Melanie Wallace, UK Marketing Manager at Timely Business Management Software, explains why online deposits could be a game-changer for your small business.

By Tamara Reid, 8 Jul 2022

Timely Welcomes Ambassador – Nathan Yip

Business Management Software, Timely is delighted to announce the appointment of its latest Brand Ambassador, Nathan Yip.

By Tamara Reid, 8 Jul 2022

Timely welcomes ambassador Sheridan Shaw

Business Management Software, Timely is delighted to announce the appointment of its latest Brand Ambassador, Sheridan Shaw.

By Tamara Reid, 30 Jun 2022

How a passion for inclusivity is putting Mamawest on the map

When it comes to ensuring clients from the gender diverse community feel safe, heard, understood and accepted, few salon owners are working harder and with more passion for the cause than Mamawest Creative Director Sheridan Rose Shaw (she/her).

By Tamara Reid, 30 Jun 2022

Meet RCNQ: the salon delivering an end-to-end inclusive client experience

10 years after starting RCNQ, Rob decided to do something to effect change within the hair and beauty industry – finding inspiration in another global movement for inclusivity and diversity.

By Alex Davies-Parmenter, 25 Jan 2021

Free emotional support from The Help Hub

Launched in April 2020 to ease the detrimental mental health impact of the Covid-19 pandemic, The Help Hub’s volunteer psychotherapists and counsellors offer free emotional support to anyone in the UK in need. Here, The Help Hub’s founder, Ruth Chaloner, named Frontline Hero in the Good Morning Britain 1 Million Minutes Awards, tells Timely how to access support, and explains why The Help Hub needs more volunteers.

Timely welcomes ambassador Robyn McAlpine

Disrupting the hair industry

How TimelyPay makes life Smooth & Simple

From pen and paper to efficient and professional

Timely Welcomes Ambassador Charlene Fernandez

Timely Welcomes Ambassador Kobi Bokshish

The proven strategy to reduce the cost of no-shows in your salon

Timely Welcomes Ambassador – Nathan Yip

Timely welcomes ambassador Sheridan Shaw

How a passion for inclusivity is putting Mamawest on the map

Meet RCNQ: the salon delivering an end-to-end inclusive client experience

Free emotional support from The Help Hub

Our best stories, delivered monthly

Our best stories, delivered monthly